How the Daume Group sells and plans 270 heat pumps per year with the autarc software
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“Of course, I also question the use of new tools in the company! The employees in my environment are very satisfied with the software because it delivers exactly what we need to be able to prove to the customer afterwards.” - Nikolaus Daume
What are the actual advantages of using autarc?
We have with Nikolaus Daume, owner and managing director of the Daume Group, talked about his experiences with autarc. His 20 craft companies in the TGA sector employ around 1,250 people and rely on innovative solutions, such as autarc, to offer its customers the best possible service.
More efficient way of working: From linear building to autonomous
In the past, it took around 8 hours to plan a single-family home. Thanks to effective data collection on site, the Daume Group can now work quickly and precisely independently. The software plays a decisive role in calculating heating loads, selecting the ideal heat pumps and preparing offers.
The main users are both customer service and all sales-active employees who also visit the end customer's home. They are responsible for recording the data and ensuring that all projects are properly documented. From heat demand results to settings for optimal adjustment, all values are recorded autonomously and calculated in one step. In the past, the services of regional energy consultants were also used, which have been dispensed with since the introduction of the autarc software.
Nikolaus Daume particularly appreciates the time saved when preparing offers. But not only that:
“autarc delivers what we promise to the customer.”
From documentation to precise data processing — Daume's customers rely on what they're promised.
“What has been delivered so far is flawless and great. Everything that is still planned sounds very promising to me!”