Experience report: On the road to sustainable heating with autarc!

In today's fast-moving world, environmentally friendly and sustainable heating solutions for households are more important than ever. One issue that more and more heating engineers are addressing is the planning and implementation of efficient heat pumps. We wanted to find out how seamless and effective the transition from a traditional heating system to an environmentally friendly heat pump could be made. Our journey of discovery led us to Felix Gatzemeier in Duderstadt, a house owner who has just experienced this conversion process.

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Felix Gatzemeier, 31 years old, lives with his family in Duderstadt. As part of the extensive renovation of his newly purchased house, the consideration came up as to whether an innovative heat pump could be the right choice for his heating requirements. Against the backdrop of rising energy costs and a growing awareness of sustainable heating solutions, he sought extensive expert opinions and advice. He first contacted several SHK specialist companies in his region, by telephone or via their website. Unfortunately, in most cases no one was able to provide him with the desired answers that Mr. Gatzemeier had hoped for.

autarc: The key to optimal heat pump planning

Mr. Gatzemeier became aware of the autarc heat pump check via the website of a heating installer. The design of the heat pump check was completely adapted to the company he had contacted. He later tells us that he had not noticed at all that this check was not developed by the specialist company itself. As a result of the check, he received an immediate initial assessment of the feasibility of a heat pump for his house. Mr. Gatzemeier was impressed by the ease of use and the clear results that the online check gave him.

The importance of sound advice for heating engineers

One of the main concerns of heating engineers who are involved in the planning of heat pumps should be comprehensive and targeted customer advice. Felix Gatzemeier experienced this first-hand when he was visited by a well-prepared specialist who had the autarc software on a tablet to assist him. The advice went far beyond the standard and focused on really answering all of the homeowner's burning questions.

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These included...

1. Is a heat pump feasible in his house?
2. If so, what type of heat pump should it be?
3. What costs do you have to reckon with?
4. What additional measures are required (e.g. changing radiators)?
5. What savings potential do I have with a heat pump?

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Felix Gatzemeier describes the heat pump check as “very user-friendly.” It allows homeowners to “quickly and easily check their own home to find out whether a heat pump is possible or not.” After just 12 questions, Mr. Gatzemeier received his result — a heat pump is possible in his house. As a next step, Felix Gatzemeier uploaded further information via the customer portal (e.g. pictures of his boiler room, a view of his desired installation location and more), which allowed the heating installer to optimally prepare for the on-site visit.

Why should you also consider the autarc heat pump check?

If you want your customers to have an equally positive experience with your advice and planning of a new heat pump, then book yourself here a demo.

Get started today!