Claudia — your AI office worker for the craft sector
Starting at €0.59 per minute of call, you won't lose any more calls. Claudia automatically answers your phone calls, understands your job and ensures that no request goes unaddressed.

What is an AI phone assistant?
An AI telephone assistant is a digital solution that automatically receives calls, understands them and records important information in a structured manner. Unlike traditional voice mail, AI has real conversations, asks specific questions and forwards inquiries directly. For them as tradesmen, this means: no more missed calls, less recall effort and a professional appearance — around the clock.
What Claudia does for you
Claudia is your digital telephone assistant for your company. It automatically answers calls, intelligently recognizes customer concerns and records all information reliably. So that you don't waste time with recalls — and can concentrate fully on your projects.
- Accept calls professionally in your company name
- Automatically recognizes concerns such as malfunction, offer or request to call back
- Transfers call information directly to your customer file (CRM)
- Works 24/7 — even in the evenings and on weekends
More inquiries. Fewer recalls. At last, a telephone assistant that knows your business.
Claudia is the first AI telephone assistant developed specifically for HVAC and PV companies. It automatically picks up calls, precisely identifies issues — from malfunctions to requests for offers — and transfers all data directly to your planning. No paperwork, no tool changes, no lost requests.
- +30% more qualified inquiries through complete data collection over the phone
- Companies are already saving up to 10 hours a month thanks to Claudia
- 100% integrated into autarc — no need to change tools
- Accessible 24/7 — particularly helpful for emergency services
Claudia FAQ
How does Claudia work exactly?
Claudia works via a easy call forwarding your existing landline or mobile number. As soon as you set up this redirection — for example when “not available” or “busy” — incoming calls are automatically forwarded to Claudia. There, AI-supported voice processing takes over the call. Claudia gets in touch with the name of your company, has a natural conversation with the person calling and Analyzes the issue in real time — e.g. malfunction, request for an offer or request to call back.
The information collected — such as name, telephone number, address, problem or desired call-back time — is processed in a structured manner and saved directly in your AUTARC system. If you wish, you will also receive an email notification or see the request immediately in your project dashboard.
Call forwarding can be controlled flexibly — e.g. only outside opening hours, during holidays, or even permanently. Claudia is cloud-based, no additional hardware or installation is required.
Does Claudia contact me with the name of my company?
Yes, Claudia will contact you individually with your company name and thus create a professional and personal first impression — just as if she were part of your team.
Does Claudia also understand technical inquiries?
Yes, Claudia is specially developed for the HVAC and solar industries. It recognizes terms such as heat pump, PV system, hydraulic balancing or fault and automatically asks the right questions.
What happens after the call?
All information recorded — such as contact details, concerns, call-back times or technical details — is stored directly in your AUTARC dashboard. This means that no information is lost and your team can react immediately. Each call is also available as an audio recording. In addition, a transcription of the conversation is automatically created.
How quickly can Claudia be set up?
Claudia is usually ready for use within a few minutes. We coordinate all content with you — such as greetings, services and opening hours — and take care of the set-up.
How much does Claudia cost?
Claudia only costs you money if she actually works for you — i.e. makes a phone call. 0.59€ per minute of call is charged. To use autarc, you need a user license from Pro app, which serves as a basic fee.